Frequently Asked Questions

Shipping information

Default shipping methods are via DPD or Croatian Post (7 days estimated delivery time) for countries in EU.

If your country is not on the list of countries we ship to, it does not mean we are not shipping there. Contact us via E-mail for shipping information.

 

Order information

  1. Items from “In store” category are shipped within 7 days after receiving payment
  2. Delivery time for “For order” items can take up to 10 weeks
  3. If you have special requests, mention it in “Order notes” when you checkout.
  4. For custom orders, contact us via E-mail

What is a model with “cosmetic defect”? 

These are models with color defects made during production. It doesn’t have any impact on structural strength of model, nor does it affect flight performance.

Color codes used on NAN Models products? 

White – Mazda UC
Red – Opel 520
Yellow – Lada 222
Dark blue – RAL 5002
Light blue – Renault 426
Orange – RAL 2009
Green – VW L6P